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Help & FAQ

How do I contact Haws USA?
How do I find pricing?
CANADA
How do I return an item?
Embroidery
How can I track my order?
Terms and Conditions of Sale
Privacy Policy
Shipping Policy

How do I contact Haws USA?

Haws USA
1100 Classic Road
Apex, NC 27539

Phone: 919-267-3231
FAX: 888-259-6123
Email: sales@hawsusa.com

How do I find pricing?

Contact us.

CANADA

We no longer ship into Canada - (1-1-2019)

How do I return an item?

Please contact Haws USA prior to returning an item. We will not accept nor will we issue credit if prior approval is not given. Items must be returned in "new" condition with all tags attached and folded neatly. A restocking fee may apply.

Embroidery

Yes, we have in-house embroidery services. We specialize in the decoration of the thick Workwear apparel. We also can handle you artwork and digitizing. Haws USA is your one-stop-shop for branded Workwear apparel.

How can I track my order?

Haws USA ships via UPS. Please contact customer service for tracking.

Terms and Conditions of Sale

Terms and Conditions of Sale can be found at: http://hawsusa.com/tac.htm

Privacy Policy

Web Site Terms and Conditions of Use 1. Terms By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law. 2. Use License Permission is granted to temporarily download one copy of the materials (information or software) on Haws USA's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Haws USA's web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Haws USA at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer The materials on Haws USA's web site are provided "as is". Haws USA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Haws USA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall Haws USA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Haws USA's Internet site, even if Haws USA or a Haws USA authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you. 5. Revisions and Errata The materials appearing on Haws USA's web site could include technical, typographical, or photographic errors. Haws USA does not warrant that any of the materials on its web site are accurate, complete, or current. Haws USA may make changes to the materials contained on its web site at any time without notice. Haws USA does not, however, make any commitment to update the materials. 6. Links Haws USA has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Haws USA of the site. Use of any such linked web site is at the user's own risk. 7. Site Terms of Use Modifications Haws USA may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. 8. Governing Law Any claim relating to Haws USA's web site shall be governed by the laws of the State of NC without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site. Privacy Policy Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Shipping Policy

Shipping Policy Thank you for visiting HawsUSA.com Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Update this section if your processing time exceeds 2-3 business days. Shipping rates & delivery estimates Shipment method Estimated delivery time Shipment cost FedEx Standard 3-5 business days : $35+ FedEx Two Days 2 business days $50.00+ FedEx Overnight * 1-2 business days $150.00+ * Overnight delivery is only available for orders with delivery addresses within the continental United States. Delivery delays can occasionally occur. Update this section based on carriers you support. Shipment to P.O. boxes or APO/FPO addresses HawsUSA.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Update this section if you do not ship to P.O. boxes or APO/FPO addresses. Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. HawsUSA.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages HawsUSA.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. International Shipping Policy We currently do not ship outside the U.S.

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